Our commitment to your well-being

Responsible Gambling at MCW Cricket – Your Guide to Safe & Enjoyable Betting

Betting is meant to be fun — not a way to cope with stress or problems. mcw cricket wants you to stay in control and keep the experience enjoyable at all times.

Member protection is our top priority Set Safe Limits 24/7 Support

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Protection tools are free of charge

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No Fee for Setting Limits

About Us

Betting isn't the problem — it's all about the right mindset

Millions of people enjoy betting on MCW Cricket every day. For most of them, it's simply a form of entertainment — much like going to the cinema or playing a game with friends.

For some people, however, betting can spiral out of control. That's not a sign of weakness – it's a problem with a solution. MCW Cricket believes that building a culture of responsible gambling is not just our responsibility, but every member's as well.

On this page, you'll find all of MCW Cricket's responsible gambling tools, ways to assess yourself, and paths to support when you need it. Read through it, know yourself, and always stay in control.

Keep in Mind: If you ever feel that betting is having a negative impact on your life, please reach out to MCW Cricket Support right away.

Responsible vs. Irresponsible Betting

Playing for Fun Responsible

Betting Within Limits Responsible

Chasing Losses Risky

Betting with borrowed money Irresponsible

Taking Timely Breaks Responsible

Protection Tools

MCW Cricket's Responsible Gambling Tools

Completely free, easy to use, and effective immediately

Set Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once a limit is set, it takes effect immediately.

Daily limit: starting from ৳500
Weekly or monthly limits can also be set
A 72-hour waiting period applies before any limit increase takes effect

Session Time Limit

Set a daily time limit for how long you use MCW Cricket. Once that time is up, you'll be logged out automatically.

30 minutes to 8 hours
Applies equally on the app and on the website
You'll receive a warning before your time runs out

Self-Exclusion

You can pause your account yourself for a set period of time. Once the break begins, placing bets will no longer be possible.

1 Week, 1 Month, or 6 Months
Effective Immediately
The break cannot be ended early

Permanent self-exclusion

You can choose to permanently exclude yourself from MCW Cricket. Once this decision is made, your account cannot be reopened for at least 1 year.

Permanent or a minimum of 1 year
Your account is fully locked
Withdraw your balance before proceeding

Reality Check

At regular intervals, MCW Cricket will remind you how long you've been playing and how much you've spent.

Pop-up notification every 1 hour
Your total spending will be displayed
Notifications can be customised

Betting Limit Settings

Set a limit on how much BDT you can wager within a given period. Once you reach that limit, no further bets can be placed.

Maximum stake per bet
Daily total bet limit
Set it up easily through Support

Check yourself

Are your betting habits safe?

Answer the questions below as honestly as you can. This is just for you — no one else will see it. Recognising the truth about yourself is the first step toward making the right choices.

Which of the following has been true of your betting in the last 30 days?

I play purely for entertainment and don't worry when I lose.

I sometimes bet more to try to win back what I've lost.

I regularly end up spending more than my planned budget.

My family or friends are worried about my betting.

Responsible Gaming Checklist

Confirm Before Every Bet

Before betting at MCW Cricket, run through the checklist below on your own. Making this a habit will help keep you safe at all times.

I have a set budget

I decide in advance how much I'm going to spend today.

I'm playing purely for fun

Not a source of income or a way to pay off debts.

I won't bet more just because I've lost

I commit to not chasing my losses.

I've set a time limit

I decide in advance how long I will play.

I'm playing with a clear head

I won't place bets when I'm angry, upset, or overwhelmed by emotion.

I've thought about my family

My betting is not affecting my family's essential expenses.

Warning Signs

How do you know when it's time to seek help?

If you notice any of these signs, contact MCW Cricket without delay

Personal Signs

You are chasing losses by placing more bets to try to win back money you've lost.
You've tried to stop betting but haven't been able to.
You can't stop thinking about betting.
I feel restless or irritable when I can't bet.
You are gradually increasing the amount you bet.

Impact on daily life

You are betting with money set aside for household expenses or savings.
You are hiding your betting activity from family or friends.
Your focus at work or study has dropped because of betting.
You are betting with borrowed money or struggling to repay debts.
You're lying to loved ones about your betting.

Remember: Having these signs doesn't make you a bad person. This is a problem with a solution. Asking for help takes courage.

Step by Step

How to set your limits

Using the safety tools on mcw cricket is straightforward. You can set the limits that work best for you in just a few minutes.

Log in to MCW Cricket

Open the 'Responsible Gambling' Section

Go to Account Settings and click on 'Responsible Gaming'.

Choose the Tool That Works for You

Deposit limits, session time, breaks – choose whatever you need.

Set Your Limits and Confirm

Enter an amount or duration and tap 'Confirm' — the limit takes effect immediately.

If you run into any issues, contact Support

For any issue, MCW Cricket's 24/7 Bengali support team is here for you.

Limit Planner

What limit is right for you?

Use the slider below to find the limit that works best for you. This is for reference only — go to your account to actually set it.

Daily Deposit Limit

৳500 ৳2,000 ৳20,000

You cannot deposit more than this amount in a single day.

Daily session time limit

30 minutes 2 hours 8 hours

You will be automatically logged out when this time is up.

Self-Exclusion Period

Selected: 1 Week – No betting will be possible during this period.

Who to Contact for Help

MCW Cricket is always here for you — free of charge and completely confidential

Live Chat

Chat with us directly on mcw cricket Live Chat and get an instant response.

Available 24/7

Email Support

Send us a detailed description of your issue. MCW Cricket will respond within 24 hours.

support@mcwcricket.ws

Account Settings

Self-Service

Family Protection

Worried about a loved one's betting? Let MCW Cricket know — we're here to help.

For Your Family's Well-Being

Responsible Gaming FAQ

What Our Members Ask Most

Yes, your account balance remains safe during a break. You can withdraw your balance before the break begins. During the break, new deposits and betting are not allowed, but withdrawals are still permitted.

Requests to increase your deposit limit take 72 hours (3 days) to come into effect. This delay is intentional – it gives you time to reconsider the decision. However, limit reductions take effect immediately.

Yes, betting addiction is a recognised mental health condition — but it is treatable. With the right help and support, many people have overcome it. At MCW Cricket, seeking help is simple and completely confidential.

Contact mcw cricket support immediately. We will investigate the account and take the necessary action. While mcw cricket has a strict age verification process in place, any account found to have been registered using false information will be suspended without delay.

A permanent exclusion means no new MCW Cricket account can be opened for at least 1 year. If you wish to return after that period, you will need to contact MCW Cricket Support and go through a full verification process.